Checked Baggage

The partner carrier’s checked baggage policy—including fees—will apply to your entire itinerary.

Note: Any items not accepted as checked baggage by either carrier will not be accepted regardless of which carrier's policy applies to the itinerary.

Customers traveling on partner itineraries will not be able to check bags online for their Southwest-operated flight.

Mishandled Baggage

Report any mishandling (damage, delay, missing articles) to the carrier that operates the last segment of your flight on the date the mishandling occurred. If you arrived to your destination on a Southwest-operated flight, learn more about reporting the mishandling.

Carryons and Personal Items

Learn what to do if you misplaced a carryon item while traveling on a Southwest-operated flight. If you misplaced a carryon while traveling on a flight operated by a partner carrier, please review that partner’s policy.

Learn more about partner travel.