Each Customer is limited to one Rapid Rewards® account.
The first and last name and date of birth on both accounts must be the same.
- If a legal name change is needed on one account, you must first submit a request to update the name on the account.
To request two Rapid Rewards accounts be combined:
- Expand the "Need More Assistance" banner below and click "Contact us."
- Provide your contact information.
- Briefly describe your need to merge your accounts in the provided field and include both account numbers.
We'll respond within ten days and, after account verification and approval by Southwest, we’ll advise which account to use moving forward.
