You may request Rapid Rewards® points for travel completed in the last 12 months in your account. To do this, navigate to the option to request past flight points, enter the confirmation number from your reservation, and select Get Points. After your flight information is verified, which may take up to five (5) days, the points will be deposited into your account.

If you are missing points from a purchase with one of our partners, confirm with the partner that your Rapid Rewards account number was included when you completed the transaction. Also review the posting timeframe for that specific partner. Some partners provide instructions for requesting past points.

Partner Itineraries

If you did not add your Rapid Rewards® account number to a partner reservation before  travel, you may request Rapid Rewards points for travel completed in the last 12 months by contacting us.