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I want more information about Starlink WiFi

On the PlaneInflight Entertainment and InternetTechnical help

In Fall 2027, we're expected to be the first major U.S. airline to deliver the fastest WiFi in the sky, across our entire fleet.

With Starlink: our newest, ultra-fast inflight WiFi1.

Stream from your personal applications.

  • On aircraft with Starlink WiFi, entertainment through our onboard portal is not available. You can use Free WiFi1 to stream your favorite movies, TV shows, music, and podcasts from your own services. Headphones are required whenever a Passenger is listening to any audio.
  • Catch up on work messages, access cloud files, and collaborate in real time.
  • Jump into online gaming on your personal device, just like you would at home. Headphones are required whenever a Passenger is listening to any audio.
  • Browse, scroll and connect on multiple devices, all at once.

Starlink access is available takeoff to landing, so you can stay connected throughout your flight.

Note: In consideration of the public environment onboard we may restrict potentially offensive online content.

Does my flight have Starlink WiFi?

  • Before your flight:
    When viewing your trips in the Southwest App, you’ll see "WiFi Powered by Starlink." Keep in mind that all flights are subject to last-minute aircraft changes.
  • While onboard:
    1. Once your device is in airplane mode, turn on WiFi and choose the available Southwest WiFi network.
    2. Open SouthwestWiFi.com in your browser.
    3. Before connecting, you’ll see messaging about WiFi powered by Starlink.

1Where available. Available only on WiFi-enabled designated aircraft.

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