When booking a Southwest Airlines® flight or Getaways by Southwest® vacation package, you’ll have the option to purchase a travel insurance plan through Travel Guard®. Travel Guard insurance plans are not available to residents of New York.
If you haven’t purchased a travel insurance plan:
- Call 1-800-533-4305 or visit Travel Guard online to add a travel insurance plan to your flight or vacation booking:
- Southwest Airlines®: partners.travelguard.com/southwest
- Getaways by Southwest®: partners.travelguard.com/southwest-getaways
If you purchased a travel insurance plan:
- For information regarding your travel insurance plan including your plan number, please reference the confirmation email sent by Travel Guard.
- If you have questions or would like to make a claim on your travel insurance plan, please contact Travel Guard’s World Travel Service Center at 1-800-533-4305 or use the links above.
- If you have made any modifications to your flight or vacation booking, please contact Travel Guard at 1-800-533-4305 to ensure your travel insurance plan reflects the modifications to your flight or vacation booking. You may also use the links above to modify your travel insurance plan.
- If you have canceled your flight or your entire vacation booking you may be eligible for a premium refund from Travel Guard, subject to the terms and conditions of your policy, if you are within the 15-day grace period from the date of purchase. You are solely responsible for requesting a premium refund from Travel Guard by calling 1-800-533-4305 or by going to Travel Guard Cancellation Request. Southwest Airlines® and Getaways by Southwest® cannot refund your travel insurance plan.
Coverage available to residents of U.S. states and the District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. Similar travel insurance coverage, offered by Travel Guard or another insurance provider, may be available through a variety of other sources, but may be subject to different terms and conditions (i.e. benefits, limits, exclusions, etc.). You may wish to compare the terms and conditions of this policy with those of your existing life, health, home and automobile insurance policies, as well as any other coverage which you may already have or is available to you, including through other insurers, as a member of an organization, or through your credit card program(s). If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance may be underwritten by American Zurich Insurance Company, a New York company (NAIC No. 40142), Zurich American Insurance Company, an Illinois company (NAIC No. 16535), each having its principal place of business at 1299 Zurich Way, Schaumburg, IL 60196, or National Union Fire Insurance Company of Pittsburgh, Pa. (NAIC No. 40142), a Pennsylvania insurance company, having its principal place of business at 1271 Avenue of the Americas, 37th FL, New York, NY 10020-1304. Please review the Plan offered to or purchased by you to confirm the underwriting insurer for your specific policy of insurance. Coverage may not be available in all states. Travel assistance services provided by Travel Guard.
