Knowledge Detail

Submit deposit: The deposit will be applied toward the base fare of the group tickets. If there is a residual amount from the deposit, it will be refunded within five (5) business days after final payment and ticketing. Payment may be made either by following the “Make payment” link in your group travel confirmation email to receive a one-time password to allow access to Southwest^® Groups or by calling 1-800-433-5368. Customers who booked group travel for business through SouthwestGroups in Southwest Business Assist^® can also make payments through links accessed in Southwest Business Assist. See your Group Travel Agreement for details.
Submit final payment: If you have already submitted a complete name list (including passport information for international itineraries), payment can be made either by following the “Make payment” link in your confirmation email to receive a one-time password to allow access to Southwest Groups or by calling 1-800-433-5368 by the final payment due date listed in your Group Travel Agreement. Customers who booked group travel for business through Southwest Groups in Southwest Business Assist can also make payments through links accessed in Southwest Business Assist. See your Group Travel Agreement for details.
Acceptable payment options include credit card, UATP, and PayPal. See your Group Travel Agreement for details.