Account Update Request

A more rewarding journey starts January 1, 2027.

Meet the new Rapid Rewards® program. What will that mean for you? More opportunities to earn more perks and more rewards. Learn more.

Rapid Rewards Account Update Request

Many updates to your Rapid Rewards® account (e.g., changing your mailing or email address) can be made through My Account. Simply log in to your Rapid Rewards account and select “Profile” from the menu options. If you’re unable to update the account yourself, to request an update, please complete the form below and attach a copy of your government-issued photo ID. Once we verify you are the account holder, we will make the requested change and notify you via email.

Note: You must connect to our Inflight Internet in order to submit an email while inflight. Learn more about connecting to Inflight Internet. Alternatively, you may contact us after you’ve reached your destination.

Account Information

FIRST NAME

LAST NAME

CONFIRM EMAIL

PHONE NUMBER

RAPID REWARDS ACCOUNT NUMBER

STREET ADDRESS

STREET ADDRESS 2

CITY

*STATE

ZIP CODE

*COUNTRY

ADDRESS TYPE

HomeBusiness

Rapid Rewards Account Update Request

Account Information

Strictly Necessary

Functional

Performance

Targeting