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Power banks/portable chargers

Review important updates for Customers traveling with a power bank/portable charger.

Assigned seats

All Southwest flights now have assigned seats! Learn more.

HomeHelp CenterI had interim expenses as a result of my baggage being lost, damaged, or delayed. Will I be reimbursed?

I had interim expenses as a result of my baggage being lost, damaged, or delayed. Will I be reimbursed?

BaggageDelayed, Lost, or Damaged BaggageChecked baggage

Although delayed luggage is normally located and returned quickly, we realize that, in the meantime, our Customers could be without some necessary items and incur interim expenses. Receipts for interim expenses should be submitted via our Baggage Claim Web Portal for consideration. You’ll use your incident number to access the portal.

Traveling on an itinerary involving a partner airline? Review important details.

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