We're sorry your flight was delayed or canceled. We want to make it right.

In most cases, after a few minutes, you will be automatically rebooked on another Southwest® flight to your destination. If Southwest called, texted, or emailed you with a new itinerary, your new reservation is confirmed, and you don't need to do anything else. If your new flight(s) does not fit your plans or you aren't automatically rebooked, you have the option to change or cancel your flight.

Change your flight

If you have been affected by a significant delay (generally a delay of three or more hours domestically and six or more hours internationally) or Southwest-initiated cancellation, you can change each flight date/time in your original reservation, both the impacted and non-impacted, by up to 14 days from your original travel date up to two times at no additional cost.

Traveling on an itinerary involving a partner airline? Review important details.