Companion Pass® holders and Companions cannot use the Southwest® app or mobile web to list for standby.

On the day of travel, eligible Companion Pass holders who have a Companion already booked and would like to use the same-day standby benefit can get added to the same-day standby list only in person at the airport with a Southwest Customer Service Agent located at the ticket counter or departure gate.

If seats become available for you and your Companion on the flight, you will receive an email or text message (based on the flight status contact preference selected during booking) with a link to access your new boarding pass. You and your Companion will both need to retrieve your new boarding passes via the Southwest app or mobile web or visit a Southwest Customer Service Agent at the ticket counter or departure gate to request new boarding passes.​

Note: You will be automatically assigned a seat if you are moved to the new flight.

Keep in mind that a Companion must travel with the Companion Pass holder. If the Companion and Companion Pass holder choose not to travel together, the Companion must purchase a ticket at the applicable fare in order to travel.

Basic fares are not eligible for same-day standby. A-List and A-List Preferred Members who purchase our Basic fare qualify for same-day standby.  If you want to make a change to a reservation with a Basic fare and are not an A-List or A-List Preferred Member, you must first upgrade your reservation to a Choice, Choice Preferred, or Choice Extra fare.