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Power banks/portable chargers

Review important updates for Customers traveling with a power bank/portable charger.

Assigned seats

All Southwest flights now have assigned seats! Learn more.

HomeHelp CenterPartner travel and delays, cancellations, or schedule revisions

Partner travel and delays, cancellations, or schedule revisions

Changes and Cancellations

Disruptions that occur more than 48 hours before departure

  • You must contact the partner carrier for assistance regardless of which flight(s) is disrupted.

Disruptions that occur 48 hours or less prior to departure

  • If your Southwest-operated flight is disrupted and may result in you misconnecting with the partner carrier, you should contact us for assistance.
  • If your flight on a partner carrier is disrupted, you must contact the partner carrier.

Learn more about partner travel.

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