If you would like to meet or escort a Passenger with a disability, you can request a gate pass from an Employee at the ticket counter.

Let the Employee know you need to accompany or meet a Passenger with a disability to or at the gate. To receive a gate pass, you'll need to show a photo ID and share the Passenger’s itinerary. To pass through the security checkpoint, you will need the gate pass and a REAL ID-compliant driver’s license, a state-issued Enhanced Driver’s License (EDL), or another acceptable form of identification as required by TSA.

We recommend reviewing our Airport Information page to know when to arrive at the terminal so you have plenty of time to park, wait in line for a gate pass, go through the security checkpoint, and get to the gate.

Note: The Transportation Security Administration (TSA), not the airlines, is responsible for security checkpoints. If a flight's arrival occurs after the security checkpoint has closed for the evening, we will not be able to provide a gate pass.