A security document includes your confirmation number, name, and flight information; it also confirms that you have a reservation. Due to security measures and Southwest policies and procedures, sometimes a security document is issued instead of a boarding pass. In such cases, a security document allows you to proceed through the TSA security checkpoint to the departure gate. Customers receiving a security document rather than a boarding pass at the airport include but are not limited to:
- Customers who do not receive a seat assignment before or upon checking in
- Standby Customers
- Nonrevenue, space available Customers
- Customers who arrive 20 minutes or less prior to scheduled departure
To board the plane, you’ll need to obtain your boarding pass at the airport.
