You can perform a variety of pre-flight tasks at the self-service kiosk:
- Print your boarding pass
- Add a Rapid Rewards® number to a reservation
- Add your Known Traveler Number to your reservation
- Upgrade to a Choice Extra fare
- Change your flight*
- Add a lap child to a reservation (domestic reservations only)
- Self-tag and check bags**
- Pay applicable baggage fees
- Review your seat assignment
- Access a QR code that links you to a digital page for changing your seat assignment
*Changes: Flights booked with Rapid Rewards® points, Companion Pass® travel, and Group reservations for 10 or more Passengers booked on the same itinerary cannot be changed at the kiosk. Basic fares must be upgraded to another fare before any changes can be made.
**Most of the airports we serve have Self-Tagging kiosks, which allow you to print your bag tag. Please consult the airport information page to see which airports have Self-Tagging kiosks available. You can also get bag tags at the Southwest® ticket counter.
Most Customers are eligible to use a self-service kiosk; however, Unaccompanied Minors and Customers traveling on Group reservations for 10 or more Passengers must check in at the Southwest® ticket counter.
