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Power banks/portable chargers

Review important updates for Customers traveling with a power bank/portable charger.

Assigned seats

All Southwest flights now have assigned seats! Learn more.

Contact Us

You’re in the right place to get help with our most common requests.
Account Update
Request changes to your Rapid Rewards account.
Name Change
Update the name on your Rapid Rewards account or an upcoming reservation.
Receipt
Need a past receipt? Submit your request and we’ll retrieve the information for you.
Expense Reimbursement
Request reimbursement due to a significant delay or cancellation.
Ticket Refund
Request ticket refund consideration.
Southwest LUV Voucher
Request a voucher due to a significant delay or cancellation.

Tell us about your experience

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Note: You must connect to our Inflight Internet in order to submit an email while inflight. Learn more about connecting to Inflight Internet. Alternatively, you may contact us after you’ve reached your destination.
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Contact Us | Southwest Airlines