Before and during your trip

All numbers listed below are toll-free unless otherwise noted. Additionally, you may need to use a landline when calling some international phone numbers.

General Questions
1-800-I-FLY-SWA (1-800-435-9792)

Calling from Aruba
588-2900

Calling from Bahamas
1-855-202-3403
1-855-202-3402 (en español)

Calling from Belize
0-800-0078684
0-800-247-5463 (en español)

Calling from Costa Rica
0-800-012-1916
0-800-012-1917 (en español)

Calling from Dominican Republic
1-800-751-9039
1-800-751-9038 (en español)

Calling from Grand Cayman
1-844-670-7914
1-844-670-7990 (en español)

Calling from Jamaica
1-800-425-8130
1-800-425-8089 (en español)

Calling from Mexico
800-083-1179
800-083-1178 (en español)

Getaways by Southwest™
1-833-SWA-GTWY (1-833-792-4899)

Chase Card Services for Rapid Rewards Credit Cardmembers
1-800-792-0001
1-302-594-8200 (if calling from outside the U.S.)

Southwest Rapid Rewards Debit Card Customer Service
1-800-615-8230

Existing Hotel Reservations
1-888-850-3958
1-866-938-1297 (En español)

Teletypewriter (TTY)
1-800-533-1305

Automated Flight Information
1-888-SWA-TRIP (1-888-792-8747)

Rapid Rewards
1-800-445-5764

Group Travel Services
1-800-433-5368