Passengers traveling on a confirmed itinerary connecting from the European Union can request compensation / reimbursement from Southwest if all of the following apply:

• Southwest Airlines is the operating carrier of your flight.
• You connected to Southwest Airlines from the EU (or a European Community Member State) on a ticket purchased under an interline agreement between Southwest and a partner carrier.
• You have a confirmed reservation on a flight operated by Southwest Airlines.
• You secure a boarding pass and are present and available for boarding in the flight’s boarding gate area at least ten (10) minutes before the scheduled departure time.
• Your Southwest flight is canceled or significantly delayed, you are involuntarily denied boarding due to an oversale (whether related to overbooking or an aircraft downgrade), or you are involuntarily downgraded to a seat in a lower class of service.

In the section below, only provide your flight number(s) and travel details for your Southwest-operated flight.