Power banks/portable chargers
Review important updates for Customers traveling with a power bank/portable charger.
Assigned seats
All Southwest flights now have assigned seats! Learn more.
International Tax Exemptions Refund
If you are a diplomat and/or exempt from one or more international taxes and have already completed travel, you may be entitled to a refund of one or more taxes included in the price of your ticket if you meet the applicable criteria for exemptions.
If you believe you qualify for a refund, please fill out the form below. You will be required to upload a photo or scanned copy of your proof of exemption status (front and back).
Note: You must connect to our Inflight Internet in order to submit an email while inflight. Learn more about connecting to Inflight Internet. Alternatively, you may contact us after you’ve reached your destination.
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