Customers may take cremated human and pet remains onboard as a carryon item under certain conditions. However, Southwest Airlines does not accept any remains as checked baggage.

Cremated remains must be inspected by the TSA at the security checkpoint. Southwest Airlines recommends the transport of remains in a temporary plastic or cardboard container that is typically provided by the crematorium to ensure the item can be cleared by X-ray screening (many urns and opaque containers do not pass the screening process and will not be opened for physical inspection). If a remains container cannot be screened, it is not permitted past the security checkpoint in carryon baggage and must not be placed in checked baggage.

If a Customer or funeral/cremation facility wishes to transport cremated remains via Southwest Airlines Cargo, contact Southwest Airlines Cargo Customer Care Center at (888) 922-9525 for additional information and requirements.

Traveling on an itinerary involving a partner airline? Keep in mind that the partner airline may have different guidelines.