Group Travel applies to parties of 10 or more Passengers. All Group Travel reservations include unlimited name change requests up to 74 hours before date of travel.
Before your final payment is submitted:
Group Leaders are encouraged to use self-service options to manage names on group reservations.
Group travel for business booked through Southwest Groups in Southwest Business Assist®
- Upload names and make name change requests by logging in to Southwest Business Assist.
Group travel for leisure
- Follow the “Update name list” link in your group travel confirmation email. You’ll receive a one-time password to allow access to Southwest® Groups that you can use to self-serve and submit updated Passenger names. You may use that link any time you need to update names.
After your final payment is submitted:
You can submit names or make changes to names by completing the Group Travel Passenger Names form. Alternatively, you can call Group Travel Services.
Note: All legal names and dates of birth must be submitted at least five (5) business days before departure time. All seat reservations for which legal names and dates of birth are not provided at least five (5) business days before departure time will be canceled. If you want to rebook any of the canceled seat reservations, you will be responsible for paying the full cost of the new reservation based on the available price and options at that time. After legal names and dates of birth are submitted, if you need to request a name change, you may do so up to seventy-four (74) hours before date of travel.
