When traveling with trained service dogs from the U.S. mainland to Hawaii, you’re responsible for full compliance with Hawaii’s laws, rules, and regulations pertaining to the transportation of animals, including all documentation requirements. Hawaii Department of Agriculture documentation requirements for trained service dogs must be verified with a Customer Service Agent at both your departure city and any connecting cities.

Honolulu International Airport (HNL) is the only point of entry for dogs entering Hawaii unless a valid Neighbor Island Inspection Permit has been issued by the Hawaii Department of Agriculture (HDOA).

If you don’t have the permit at your departure city, you must be rebooked to HNL. Dogs that are denied entry to a Hawaii destination other than HNL will be transported to HNL for inspection or transported out-of-state at the owner’s expense.

All service dogs must be declared by submitting the Plants and Animals Declaration Form  online to the HDOA before travel. Additional information about declaring service dogs is available on the Akamai Arrival website.

Trained service dogs arriving without proper documentation may be quarantined for up to 120 days in Honolulu at the owner’s expense. Southwest Airlines is not responsible for any costs incurred should you arrive in Hawaii without proper documentation.

For more information and specifics regarding the documentation you must present and other FAQs about Hawaii’s quarantine program, see the Animal Quarantine Information page and the Guide & Service Dogs Entering Hawaii page on the State of Hawaii’s Animal Industry Division website.