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Power banks/portable chargers

Review important updates for Customers traveling with a power bank/portable charger.

Assigned seats

All Southwest flights now have assigned seats! Learn more.

HomeHelp CenterWhat are my rights when connecting to a Southwest flight from the European Union?

What are my rights when connecting to a Southwest flight from the European Union?

Changes and Cancellations

The rights linked below apply when all of the following are true:

  • Southwest Airlines is the operating carrier of your flight.
  • You connected to Southwest Airlines from an airport within the EU (or a European Community Member State) on a ticket purchased under an interline agreement between Southwest and a partner carrier.
  • You have a confirmed reservation on a flight operated by Southwest Airlines.
  • You secure a boarding pass and are present and available for boarding in the flight's boarding gate area at least ten (10) minutes before the scheduled departure time.
  • Your Southwest flight is canceled or significantly delayed, you are involuntarily denied boarding due to an oversale (whether related to overbooking or an aircraft downgrade), or you are involuntarily downgraded to a seat in a lower class of service.

Review your rights.

If you believe you are eligible for compensation, you may submit a request online.

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Connecting Flights from the European Union | Southwest Airlines