Rapid Rewards® Members get Free WiFi thanks to T-Mobile®!1
Learn more about getting connected before your next flight.
Do I need to be a T-Mobile® customer to qualify for Free WiFi?
No, but you must be a Rapid Rewards Member. Join2 for free today! Alternatively, where available, you can purchase WiFi for $8 per device from takeoff to landing.1
If I don't have my Rapid Rewards number handy when I'm onboard, how can I access the free WiFi?
As long as your Rapid Rewards number is linked to your reservation, you can use your confirmation number for your current flight to access the WiFi.
Do I need to connect to Free WiFi or purchase WiFi (where available) to access messaging with iMessage and WhatsApp?
Yes.3
What device types are supported for using WiFi?
1Where available. Available only on WiFi-enabled designated aircraft. Due to licensing and other restrictions on select WiFi-enabled flights, free movies, TV series, and live TV may not be available. Customers will need to access content downloaded to their device prior to such flights or connect to Free WiFi to access their own available entertainment options.
2All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
3Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to the available Southwest WiFi network).
