Priority Boarding ensures you’re among the first to board, with early access to overhead bin space. This upgrade is available for purchase starting 24 hours before original scheduled departure and can be bought up to 30 minutes prior to original scheduled departure, if available.
Priority Boarding is priced per flight, per Customer. A credit card must be used for the purchase of Priority Boarding.
Priority Boarding is sold by segment. If a Customer has a connecting itinerary (two or more flights with different flight numbers on their outbound or return) and Priority Boarding is available, the Customer can choose to purchase Priority Boarding for one or all flights in their itinerary. Keep in mind that Priority Boarding cannot be purchased until 24 hours before the flight in question.
Priority Boarding purchases are nonrefundable. Customers who change or cancel their flight will forfeit the previously purchased Priority Boarding option for that particular flight.
If a flight is canceled by Southwest®, we recognize that the decision was not the Customer’s and will process a refund of the Priority Boarding purchase for that particular flight in the Customer’s itinerary. If your flight is significantly delayed or significantly changed by Southwest (generally a delay or change of three or more hours domestically and six or more hours internationally) and you opt to cancel your reservation as a result, we will process a refund of the Priority Boarding purchase for the unused ticket(s) on your reservation.
