Flight credits are funds you can use toward future airfare. Flight credits created on or before May 27, 2025 do not expire. Flight credits created from reservations booked or changed on or after May 28, 2025 have a specified expiration date. All travel must be completed by the expiration date.
You may receive a flight credit when:
- You cancel a flight.
- You downgrade your fare.
- You cancel a purchased seat as part of a flight cancellation.
Flight credits are not generated if you choose to cancel your partner itinerary.
Vacation travel credit is issued when a Getaways by Southwest™ package is canceled.
Learn more about Transferable Flight Credit.
How to use flight credits
When booking a flight, choose the option to apply a flight credit on the payment screen and enter the confirmation number associated with the flight credit.
- Each Passenger can use a total of three forms of payment per booking, and each flight credit counts as a form of payment.
- If you have more than one flight credit associated with the same confirmation number (if you received a flight credit for a purchased seat), you will need to enter each flight credit separately.
- All travel must be completed by the expiration date of the flight credit.
Note: Flight credits cannot be used toward Getaways by Southwest™ vacation packages.
Viewing your flight credits and their expiration dates
Rapid Rewards® Members:
- Log in and go to My Account.
- Select Payment to view available credits associated with your account.
Non-Members:
- Use the Check Travel Funds page.
Note: Flight credits from disrupted flights may take up to 48 hours to reflect the accurate expiration date. Flight credits from disrupted Basic fares may take up to 48 hours to display in your account or be accessible from the Check Travel Funds page.
Flight credit expiration
Flight credits created on or before May 27, 2025 do not expire.
Flight credits created on or after May 28, 2025:
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Choice Preferred or Choice Extra fares |
Choice fares |
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Booked with a credit card, PayPal, Apple Pay, or Flex Pay
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Transferable Flight Credit™ will expire 12 months from the date you originally booked the reservation.
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Booked with a Southwest LUV Voucher® |
Transferable Flight Credit™ will adopt the expiration date of the voucher used to book the reservation.
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Booked with a flight credit or Transferable Flight Credit™ |
Transferable Flight Credit™ will adopt the earliest expiration date of any flight credit used to book the reservation. |
Transferable Flight Credit™ will adopt the earliest expiration date of any flight credit used to book the reservation OR will expire 12 months from the date you originally booked the reservation, whichever comes first. |
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Booked with a gift card |
Transferable Flight Credit™ will not expire. |
Transferable Flight Credit™ will expire 12 months from the date you originally booked the reservation. |
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If your flight is significantly disrupted and you cancel your reservation and choose a flight credit or Transferable Flight Credit™ (depending on the type of fare purchased), your flight credit or Transferable Flight Credit will be valid for five years from the date you originally booked the reservation. | ||
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Basic Fare |
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Booked with a credit card, PayPal, Apple Pay, or Flex Pay |
Flight credit will expire six months from the date you originally booked the reservation. |
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Booked with a Southwest LUV Voucher® |
Flight credit will adopt the expiration date of the voucher used to book the reservation OR will expire six months from the date you originally booked the reservation, whichever comes first. |
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Booked with a flight credit or Transferable Flight Credit™ |
Flight credit will adopt the earliest expiration date of any flight credit used to book the reservation OR will expire six months from the date you originally booked the reservation, whichever comes first. |
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Booked with a gift card |
Transferable Flight Credit™ will expire six months from the date you originally booked the reservation. |
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Booked with points |
Points will go back to the Rapid Rewards® account used to book the flight. Any unused taxes/fees associated with a reward reservation will follow the applicable guidelines as described in this chart based on the form of payment used. |
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Booked with Cash + Points |
The portion of the base fare paid with points will go back to the Rapid Rewards® account used to book the flight. The portion of the base fare paid with dollars including any unused taxes/fees will follow the applicable guidelines as described in this chart based on the form of payment used. |
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If your flight is significantly disrupted and you cancel your reservation and choose a flight credit, your flight credit or Transferable Flight Credit will be valid for five years from the date you canceled the reservation. | |
