The Pet Fare must be paid at the airport ticket counter with accepted credit cards. 

At the security checkpoint, you’ll hold your pet and walk through the screening device while the carrier is X-rayed. All pet carriers are subject to being searched.  

Pets (including head and tail) must be secured in a pet carrier at all times while in the gate area, during boarding/deplaning, and for the entire flight. If you don't follow this requirement, your pet may be denied transportation.  

Board with your assigned boarding group. 

Pet carriers are considered either a personal item or a carryon item. You may board the aircraft with either a pet carrier and a personal item or a pet carrier and a regular size carryon bag. Our standard checked bag fees apply to any pet strollers checked. Southwest does not assume liability for damage to pet strollers. 

Pet relief areas are available at each of the locations we serve. Keep in mind that we will not hold a flight for you to take your pet to a relief area.  

A pet that shows disruptive behavior may be denied boarding. Examples of disruptive behavior include (but are not limited to):  

• Scratching, excessive whining or barking 

• Growling, biting, jumping, lunging 

• Urinating or defecating in the cabin or gate area 

Learn more about what you can expect onboard when traveling with a pet.