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Power banks/portable chargers

Review important updates for Customers traveling with a power bank/portable charger.

Assigned seats

All Southwest flights now have assigned seats! Learn more.

HomeHelp CenterWhat do I need to know about my Rapid Rewards password?

What do I need to know about my Rapid Rewards password?

Rapid Rewards ProgramSouthwest.com account login and password support

Creating your password

  • Certain special characters are allowed, but the first character of the password must be a letter or a number.
  • Strong passwords typically contain at least one lowercase letter, at least one capital letter, and are 10+ characters in length.
  • We prohibit a small set of common words from being part of your password such as “password” and “12345.” If you get an error message when you try to enter your password stating that you cannot use a particular word, please try a new password that does not contain the prohibited word.

Password security

Your password is unique to your account and is designed to protect your account from unauthorized use. Your password should be guarded and not provided to anyone. We're not responsible for lost, stolen, or otherwise disclosed passwords. We won’t replace points that are generated or redeemed as a result of unauthorized password activity.

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